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IP PBX systems
Installation and configuration of IP exchanges with extensions, hunt groups, music on hold and business-hours rules.
voice communications
Voice Solutions — PBX and VOIP
Installation of analogue and IP PBX systems, VOIP extensions, IVR, call queues and call recording. Integration with Mozambican operators.
Overview
Calls reach whoever should answer
We provide complete voice solutions for business, including analogue PBX, IP PBX and VOIP systems. The goal is simple: calls reach whoever should answer, without the caller waiting or being transferred three times.
We install and configure the exchange, the extensions, the automated attendant and the call queues, integrated with the national operator and the company network. Where it makes sense, we keep existing analogue lines running in parallel during the transition.
- Automated attendant and queues routing by department
- Extensions that work outside the office, on mobile or laptop
- Reports on answered calls, missed calls and waiting time
- Fallback routing for when the internet goes down
What we do
What's included
Each of these can be contracted on its own or as part of an integrated project.
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Analogue and hybrid PBX
Maintenance and expansion of analogue exchanges, and hybrid setups for companies migrating to IP in stages.
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VOIP extensions and softphones
Configuration of IP phones and softphones on computer and mobile, for teams working outside the office.
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IVR and call queues
Automated attendant with a menu of options, queues that announce position, and routing by department.
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Call recording
Recording for quality and evidence purposes, with organised storage and controlled access.
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Operator integration
Connection to SIP trunks and national operator lines, with a dial plan and per-extension cost control.
Why choose Interdata
What sets us apart
Specialised technicians
Engineers experienced in projects of every size, from a 20-seat office to an industrial installation.
Tailored designs
Every installation is designed around the client’s needs, for efficiency and room to grow.
Certified materials
Cable, connectors, racks and accessories of proven quality, built to last.
Technical support
Assistance before, during and after the project, so the infrastructure keeps working.
Nationwide coverage
We deliver this service across Mozambique, from our bases in Maputo and Pemba.
- Maputo City
- Maputo Province
- Gaza
- Inhambane
- Sofala
- Manica
- Tete
- Zambezia
- Nampula
- Cabo Delgado
- Niassa
Frequently Asked Questions
Voice Solutions — Common Questions
What is a PBX system?
A PBX is a private telephone system that allows a business to manage calls across multiple extensions. The system can route calls, enable internal communication and provide features such as auto attendants, call queues and call groups.
What is VoIP?
VoIP (Voice over Internet Protocol) is a technology that allows voice calls to be transmitted over an IP network. Businesses can use VoIP to connect IP phones, computers and other devices to an IP-based telephone system.
How much does it cost to install a PBX or VoIP system in Mozambique?
The cost depends on the number of users, number of extensions, type of PBX, phones, required features and integration with existing telephone lines. An assessment of the company's infrastructure allows us to properly size the solution and prepare an appropriate quotation.
Do you install PBX and VoIP systems in Maputo?
Yes. We install and configure PBX, IP PBX and VoIP solutions in Maputo and other regions of Mozambique for businesses, offices, hotels, institutions and organisations that require a professional telephone infrastructure.
What is the difference between a traditional PBX and an IP PBX?
A traditional PBX uses conventional telephone lines and technologies, while an IP PBX uses an IP network to manage communications. An IP PBX provides greater flexibility for adding extensions, integrating features and connecting different locations over the network.
How many phones can be connected to a PBX system?
Capacity depends on the PBX model and system architecture. A solution can be designed for a small number of extensions or for organisations with many users and multiple departments, including several locations.
Can a PBX system have an auto attendant?
Yes. An IVR (Interactive Voice Response) system can be configured to answer calls automatically and present options to callers, directing them to the appropriate department or extension.
Can call queues and call groups be configured?
Yes. Calls can be distributed among groups or placed in queues, allowing them to be routed to available employees. This feature is particularly useful for businesses with customer service and sales departments.
Can different branches be connected through VoIP?
Yes. A VoIP solution can enable communication between different offices or branches through a properly configured IP infrastructure. This can simplify internal communication and centralise telephone management.
Can a PBX system be integrated with a company's computer network?
Yes. IP PBX and VoIP solutions use the network infrastructure to transmit voice calls. Therefore, the network must be properly designed and configured to ensure reliable communication quality and stability.
Do you provide PBX and VoIP system maintenance?
Yes. We provide support and maintenance for telephone systems, extensions, IP phones, network configurations and telephony features, helping keep the system operational and resolving communication issues.
More than skills — we deliver results
Let's talk about your project
Tell us what you need. We reply within one business day with the next steps.