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IP PBX systems
Installation and configuration of IP exchanges with extensions, hunt groups, music on hold and business-hours rules.
voice communications
Voice Solutions — PBX and VOIP
Installation of analogue and IP PBX systems, VOIP extensions, IVR, call queues and call recording. Integration with Mozambican operators.
Overview
Calls reach whoever should answer
We provide complete voice solutions for business, including analogue PBX, IP PBX and VOIP systems. The goal is simple: calls reach whoever should answer, without the caller waiting or being transferred three times.
We install and configure the exchange, the extensions, the automated attendant and the call queues, integrated with the national operator and the company network. Where it makes sense, we keep existing analogue lines running in parallel during the transition.
- Automated attendant and queues routing by department
- Extensions that work outside the office, on mobile or laptop
- Reports on answered calls, missed calls and waiting time
- Fallback routing for when the internet goes down
What we do
What's included
Each of these can be contracted on its own or as part of an integrated project.
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Analogue and hybrid PBX
Maintenance and expansion of analogue exchanges, and hybrid setups for companies migrating to IP in stages.
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VOIP extensions and softphones
Configuration of IP phones and softphones on computer and mobile, for teams working outside the office.
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IVR and call queues
Automated attendant with a menu of options, queues that announce position, and routing by department.
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Call recording
Recording for quality and evidence purposes, with organised storage and controlled access.
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Operator integration
Connection to SIP trunks and national operator lines, with a dial plan and per-extension cost control.
Why choose Interdata
What sets us apart
Specialised technicians
Engineers experienced in projects of every size, from a 20-seat office to an industrial installation.
Tailored designs
Every installation is designed around the client’s needs, for efficiency and room to grow.
Certified materials
Cable, connectors, racks and accessories of proven quality, built to last.
Technical support
Assistance before, during and after the project, so the infrastructure keeps working.
Nationwide coverage
We deliver this service across Mozambique, from our bases in Maputo and Pemba.
- Maputo City
- Maputo Province
- Gaza
- Inhambane
- Sofala
- Manica
- Tete
- Zambezia
- Nampula
- Cabo Delgado
- Niassa
Frequently asked questions
Voice Solutions — common questions
What is the advantage of IP PBX over analogue?
Lower cost per extension, extensions that work outside the office, automated attendant, queues, recording and reports. Analogue still makes sense for small, stable installations, or as a backup line.
Can I keep my current number?
In most cases yes. We confirm with the operator before making any change and plan the transition so no calls are lost.
Do extensions work outside the office?
They do. With a softphone on a mobile or laptop, staff answer the company extension anywhere with internet.
What if the internet goes down?
We configure fallback routing — for example, diverting calls automatically to mobile numbers. Where continuity is critical we keep an analogue emergency line.
Can calls be recorded?
They can. We only note that recording requires informing the other party, and we configure the automatic notice at the start of the call.
Can I see how many calls were missed?
Yes. The system produces reports on answered calls, missed calls and waiting time, per extension and per queue.
More than skills — we deliver results
Let's talk about your project
Tell us what you need. We reply within one business day with the next steps.